This role will focus on developing new business relationships and act as a strategic customer partner within the AI Solutions group (DataForce).
Requirements
- Identify potential clients in the target market and complete appropriate research on the prospective client’s business and technical needs
- Identify, qualify and quantify opportunities
- Drive opportunities from lead generation all the way to closure
- Ensure customer success and satisfaction
- Draft and implement business plans
- Understand client’s business and technical requirements
- Become a subject matter expert on our business products, processes and operations, and remain up-to-date on industry news
- Keep track of business opportunities on TransPerfect’s CRM system
- Coordinate production and technology teams across different time zones and cultures
- Generate and manage high-value profitable business deals
- Identify, track and manage KPIs and provide internal and client facing status reports; providing of executive updates including account progress, health, risk and opportunities
- Attend tradeshows and support marketing efforts by contributing to case studies and social media
- Provide accurate weekly forecasts and daily update reports
- Assist in building overall plans/budgets and subsequent adherence; own the overall financial health of assigned client engagements; drive efficiencies across process, people and technology
- Manage stakeholder communication around owned business and accounts
- Assist in training and adoption of technologies and services for internal and client teams
- Propose and implement new innovative offerings