Helpdesk Support Specialist | Barcelona

We are seeking an energetic individual to work as a Helpdesk/IT Support Desktop Specialist in our Barcelona office, providing technical support and troubleshooting for workstation and peripheral problems.

Requirements

• Must be fluent in English
• Strong interpersonal skills
• Self-motivated and with reasoning skills
• Knowledge of Microsoft Windows Desktop Operating Systems (Windows11 PRO)
• Knowledge of MacOS
• Knowledge of office productivity software
• Knowledge of basic networking and connectivity
• Knowledge of Antivirus and Spyware removal techniques
• Ability to quickly diagnose and fix problems
• Ability to articulate and maintain attention to technical details
• Ability to open a computer and replace defective components
• Desire to learn new skills
• Ability to follow through and document issues as well as resolutions