Junior Helpdesk Support Specialist | Barcelona

We are seeking an energetic individual to work full-time in our Barcelona office as a Junior Helpdesk/IT Support Desktop Specialist. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills.

Requirements

• Must be fluent in the English language
• Strong interpersonal skills and ability to interact favorably with a wide variety of people
• Highly self-motivated and with reasoning skills
• Knowledge of Microsoft Windows Desktop Operating Systems (Windows 11 PRO)
• Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
• Knowledge of basic networking and connectivity - DHCP, DNS, Cabling, etc.
• Knowledge of Antivirus and Spyware removal techniques
• Ability to quickly diagnose and fix problems
• Ability to articulate and maintain attention to technical details
• Ability to open a computer and replace defective components
• Desire to learn new skills
• Ability to follow through and document issues as well as resolutions
• Be able to work in a team-oriented, collaborative environment
• Familiar with Microsoft Active Directory a plus

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance