CSA, FS Route IV W,Th , F 8:30-5 & Mon, Tues 9:30-6
The CCS CompaniesNew Hampshire, United States
Posted March 13, 2026
Full Time
About the Company
The CCS Companies specialize in credit collection, customer contact solutions, and revenue cycle management through its ClaimAssist division. Leveraging a customer‑service‑centric approach, CCS serves a broad spectrum of industries—including banking, telecommunications, healthcare, and utilities—while offering variable‑cost, multi‑channel contact center services powered by advanced IVR and text‑to‑speech technology. ClaimAssist combines seasoned healthcare specialists with proprietary systems to maximize reimbursement and appeal short‑paid claims for providers nationwide. The firm’s reputation as one of the nation’s largest, most successful collection agencies and its commitment to innovative, cost‑effective solutions distinguish it in the competitive collections and contact‑center landscape.
Job Description
The Financial Services Route Customer Service Agent is responsible for collecting delinquent funds on high-balance accounts placed with CCS for third-party collection. They oversee the management of 400+ accounts that correspond to a specific client.
Requirements
- Maintains a professional and customer-friendly manner with each account
- Comprehends and executes verbal and written directions from supervisors and managers
- Attains a level of knowledge about CCS clients loan programs