Remote Operations Support & Virtual Assistant
The Hello TeamLocation not specified
Posted January 15, 2026
Full Time
About the Company
The Hello Team delivers 24/7 phone answering and lead capture services tailored to the home healthcare sector. Their agents, trained specifically for the industry, handle inbound calls in English, Russian, Uzbek, and Spanish, ensuring HIPAA‑compliant communication and accurate data collection. The team integrates seamlessly with clients’ CRMs, sending real‑time notifications and even booking appointments on demand. Leveraging advanced scripting software and a focus on high‑grade English proficiency, The Hello Team offers a reliable, multilingual solution that keeps businesses open and responsive around the clock.
Job Description
We are seeking a reliable and self-motivated Remote Operations Support & Virtual Assistant to handle inbound up-sales calls, customer follow-ups, and daily operational coordination.
Requirements
- Strong English communication skills (written and spoken)
- Excellent interpersonal and collaboration skills
- Experience with inbound sales and up-sales is preferred, but not required
- Previous Appliances Store experience is highly preferred
- Excellent Phone and Email etiquette
- Familiarity with basic QuickBooks functions, highly preferred
- Out-of-the-box thinker, reliable, detail-oriented, and proactive problem-solver with a positive attitude
- Self-motivated and eager to grow
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets), preferred
- Prior experience in administrative, personal assistant, operations support, or related roles
- Strong multitasking and organizational skills with the ability to learn quickly and adapt
- Sound judgment and ability to work independently with minimal supervision
Benefits
- 100% remote work
- Compensation in USD
- Schedule 9AM-5PM EST Mon-Thu, Friday 9AM-1PM EST
- Great work environment with potential for growth