Customer Success Specialist
The Legends AgencyLocation not specified
Posted January 6, 2026
Full Time
About the Company
The Legends Agency is a premier Employer of Record (EOR) and recruitment partner that enables global businesses to build and manage high‑quality teams in South Africa. By handling payroll, compliance, benefits, and local employment complexities, the agency allows clients to focus on their core operations while ensuring cost‑effective and efficient workforce management. The company differentiates itself through tailored solutions that reduce salary and social premium expenses and by connecting clients with skilled, English‑speaking talent. With a commitment to excellence, The Legends Agency helps organizations expand into the region and drive success through legendary teams.
Job Description
Customer Success Specialist role to drive adoption, value, and retention across a growing SaaS customer base in the healthtech space.
Requirements
- 5-7 years combined experience in Customer Success, Account Management, Sales or Customer Support
- Proven success managing SaaS accounts with demonstrable adoption and retention impact
- Experience working remotely in a startup or scale-up environment
- Skilled in CRM tools, ideally HubSpot, for managing accounts and pipelines
- Extremely process-driven, organised and detail-oriented
- Strong ownership mindset with a focus on outcomes
- Excellent written and verbal communication skills
- Commercially aware, data-literate and solution-oriented
Benefits
- Salary: R23 000 per month
