Technical CSM Lead

Technical Client Relationship Manager role focuses on building and maintaining strong client relationships, serving as the technical bridge between customers and the engineering team. The position requires a blend of technical know-how, strategic thinking, and excellent interpersonal skills.

Requirements

• 5+ years experience in SaaS environments
• Proven experience with tools like ClickUp (preferred), Asana, Monday.com, Jira, ServiceNow, or similar
• Strong understanding of workflow design, process mapping, and systems implementation
• Excellent communication and presentation skills, with a customer-first mindset
• Analytical thinker with the ability to translate complex requirements into practical solutions

Benefits

• 401k Matching
• Retirement Plan