Family Engagement & Experience Coordinator (TFT 1.0 FTE)

The Family Engagement & Experience Coordinator will support the implementation of family experience improvement initiatives and engage families in the design and implementation of services they provide. This role will build successful relationships within and outside the organization to support the development and delivery of family support programs.

Requirements

• Master’s degree in social work is required
• Member in good standing with the Ontario College of Social Workers & Social Service Workers
• Minimum of 5 years recent clinical Social Work experience in Mental Health and Addiction setting is required
• Diverse and broad knowledge of a wide range of mental health and addiction disorders is required
• Experience with family engagement, telemedicine, research and project management is an asset
• Clear understanding of relevant legislation e.g. MHA, PHIPA, etc.
• Proficiency in latest versions of standard office software applications including Internet Explorer, Windows, Microsoft Word, Excel, Outlook, Power Point, Meditech, etc.
• Valid driver’s license and access to a reliable vehicle
• Excellent verbal and written communication and documentation skills
• Proven presentation, training and group facilitation skills
• Strong critical thinking skills to make accurate triage decisions based on brief intake information
• Must be able to work with multiple interruptions
• Maintain ROHCG mandatory training requirements
• Maintain workload measurement and data collection as required and input into the workload measurement system on a regular basis
• Willingness to work variable hours, evenings and weekends
• English level A- is mandatory in oral expression, oral comprehension, reading comprehension and written expression. Bilingual (French/English) is considered an asset.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance