Case Manager - Community Connect Program

Role Overview

As a Case Manager for the Community Connect Program, you will provide holistic, person-centred case management support to people experiencing homelessness, at risk of homelessness, or living in low-cost or insecure accommodation with multiple unmet health needs.

What You Will Do

Provide high-quality case management support including assessment, case planning, reviews, and case closure. Deliver holistic, sensitive support that responds to individual needs and enables clients to achieve case plan goals.

Why It Might Be a Fit

You will support clients to access and navigate services, community supports, and housing pathways. Build effective, empowering relationships that encourage self-determination and participation.

Requirements

• Tertiary qualification in Social Work, human services, aged care, disability, community services, or a related field (Diploma minimum)
• Demonstrated experience working with people with multiple and complex needs
• Strong communication skills, including the ability to write clear case notes, reports, and referrals
• Ability to build professional networks and work collaboratively with internal and external stakeholders
• Current Working With Children Check (Employee)
• Current Victorian Driver’s Licence
• Ability to lift up to 5kg for occasional transport of donated items

Benefits

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental Leave (12 weeks primary, 2 weeks secondary) and Purchased Leave Scheme (up to 8 weeks)
• Flexible working arrangements where applicable
• Access to EAP, health & wellness initiatives, and Fitness Passport
• Aboriginal & Torres Strait Islander supports including Burra Burra Network, Cultural Events, Sorry Business & Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities