Case Worker

Role Overview

The Case Worker role is part of the Doorways team in Albany Corp, supporting people experiencing financial hardship, housing stress, social exclusion, and other complex challenges. The role provides holistic case work support, intake and assessment, developing case plans, and connecting people with emergency relief and other community services.

What You Will Do

Provide holistic case work support, develop individual case plans, offer early intervention responses, support clients to access emergency relief and other community services, work alongside volunteers, maintain accurate client records, and promote a safe environment.

Why It Might Be a Fit

This role is suitable for someone motivated by purpose and wanting to make a meaningful difference in a regional community. The ideal candidate will have relevant tertiary qualification or substantial experience in a similar role, experience in case management and client advocacy, and a commitment to person-centred, inclusive, and culturally safe practice.

Requirements

• Relevant tertiary qualification or substantial experience in a similar role
• Experience in case management and client advocacy
• Understanding of financial hardship, homelessness, and social disadvantage
• Strong communication and interpersonal skills
• Ability to work collaboratively with volunteers, colleagues, and community partners
• Sound organisational skills and the ability to manage competing priorities
• Commitment to person-centred, inclusive, and culturally safe practice
• Current WA driver's licence
• Current employee Working with Children's Check (or willingness to obtain)

Benefits

• NFP salary packaging benefits (up to $15,900 tax-free) and Entertainment Benefit ($2,650 tax-free)
• Flexible working arrangements
• Employee Assistance Program – confidential counselling service
• Financial, retail, and lifestyle discounts
• Discounted health and fitness programs through Fitness Passport
• Up to 8 weeks of leave per year through our purchase leave scheme
• Generous parental leave (12 weeks)
• Up to 5 days paid leave per year to support a TSA program or activity