Case Manager

The Salvation Army is seeking a Case Manager to support people facing complex challenges, including homelessness, trauma, substance use, mental health concerns, and social disconnection, in Alice Springs. The role involves building trust, developing case plans, and supporting participants to access health and community services, strengthen life skills, and work toward sustainable housing.

Requirements

• Certificate IV in Community Services (or related qualification)
• Experience supporting people in a social services environment
• Case management skills grounded in empathy, structure, and cultural humility
• Experience working with people who may not have English as a first language
• Knowledge of local Aboriginal communities and culture
• NT Driver's Licence

Benefits

• SCHADS Level 4 – Above Award conditions (up to 10%)
• Remote Area Housing Benefit for eligible employees (up to $31,800 tax-free)
• Relocation assistance of up to $5,000 for eligible applicants
• Generous paid parental leave (12 weeks primary, 2 weeks secondary)
• Purchased Leave Scheme (up to 8 weeks)
• Five days paid leave each year to experience other programs or activities
• Flexible working arrangements
• Access to the Employee Assistance Program and wellbeing supports
• Ongoing training and development to help you grow in your role
• A purpose-driven career where your work genuinely changes lives in the NT