Platform Support Analyst I
The Trade DeskCalifornia, United States
Posted April 24, 2026
48200 - 88300 USD
Full Time
About the Company
The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising.
Job Description
Join The Trade Desk as a Platform Support Analyst I to solve hard problems at scale and contribute to building a better media ecosystem.
Requirements
- Support for application issues
- Multi-task, manage, and resolve technical application support requests
- Problem-solving and troubleshooting
- Executing stored procedures and querying our database using SQL.
- Maintain the company’s ticketing system
- Take initiative to develop innovative and immediate remedy to satisfy client needs
- Contribute to the company’s Knowledge Base by creating and managing new documentation
- Coordinate in-depth training on support-related tools and processes
- One to one mentoring and helping team members on technical case work
- Ensure trackability on all case and project work
Benefits
- Comprehensive healthcare
- 401k plan and company match
- Short and long-term disability coverage
- Basic life insurance
- Well-being benefits
- Reimbursement for certain tuition expenses
- Parental leave
- Sick time
- Vacation time
- Paid holidays
