Patient Scheduling Associate - Cardiovascular Medicine
The University of Kansas Health SystemOverland Park, Kansas, United States
Posted March 3, 2026
Full Time
About the Company
The University of Kansas Health System in Kansas City is a world-class academic medical center and destination for complex care and diagnosis. We offer more options for patients with serious conditions because of our expertise and leadership in medical research and education. Our physicians are researchers and educators expanding the boundaries of medical knowledge. Their major breakthroughs lead to the life-changing treatments and technologies of the future. Our hospital has a national reputation for doing things right, and we are rated among the country’s top hospitals in quality and the patient experience. With each step we take to become the nation's best, we establish ourselves as a healthcare destination. People from throughout the region and across the country turn to us to receive exceptional, specialized care for complex conditions. All of this is possible because of the dedication and commitment of the people who work here and our steadfast focus on caring for the patient. We invite you to join us as we continue to advance the power of academic medicine.
Job Description
The Patient Service Representative Scheduling (PSR Scheduler) is responsible for scheduling patient appointments, responding to incoming telephone calls, and assisting patients with registration and cancellations.
Requirements
- Scheduling Work: Responds to a high-volume of incoming telephone calls, schedules internal and external incoming department referrals, and schedules in-person appointments, telehealth visits, surgeries, procedures, and/or ancillary services.
- Standard Responsibilities: Attends and participates in department clinic daily huddles and process improvement initiatives, supports both front desk and scheduling (telephone and MyChart) workflows, and establishes and maintains productive working relationships with providers and the clinical care team.
- Additional work responsibilities: High volume patient clinic check in/out and phone reception, secures patient signatures for consent and financial forms, and assists patient with MyChart activation and support.