Remote Customer Service Representative (Malaysia Based)
Think Academy MYIskandar Puteri, Johor, Malaysia
Posted October 22, 2025
48000 - 48000 MYR year
Part Time
About the Company
Think Academy MY, a TAL Education Group subsidiary, provides innovative K-12 extracurricular STEM learning services to foster critical thinking.
Job Description
Think Academy US is seeking a skilled Remote Customer Service Representative to provide course consultations to prospective students in Malaysia. The role involves answering inquiries, resolving issues, maintaining customer records, and staying updated on company course content. This part-time position offers 40 hours per week with the flexibility to choose fixed shift days. The ideal candidate will be responsive, professional, and a great communicator.
Requirements
- Fluency in Chinese (CET-4 or above) with basic English reading and communication skills.
- Bachelor’s degree or above from a full-time university.
- Strong communication, interpersonal, and customer service skills.
- Ability to work independently, manage time efficiently, and complete tasks on schedule.
- Proficiency in CRM systems and related office software.
- Positive work attitude, patience, and strong customer-oriented mindset.
