Client Success Lead (SG)

ThoughtFull is a digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. We are seeking a Client Success Lead to drive team performance, achieve set goals, and deliver quality servicing and care to our clients.

Requirements

• 8-12 years of relevant work experience in client success, account management, change management or strategic Human Resources
• At least 2 years of experience working in or with insurers, brokers, and/or healthcare payors
• Strong professional conduct, excellent stakeholder management, and written and verbal communication skills
• Strong business acumen and detail-oriented with excellent time management skills