Systems Support Engineer

As a consultant Systems Support Engineer, you will play a vital role in supporting the day-to-day operations of application systems, contributing to incident management and gaining exposure to DevOps practices.

Requirements

• Work with incident management process and tools
• Use complex application systems and find your way through them to debug a business impacting issue
• Follow standards and best practices to bring operational efficiencies, stability and availability of the system
• Use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers
• Leverage knowledge regarding different logging techniques and use them for alerting, monitoring and identifying the root cause of incidents
• Derive meaningful reports/key performance indicators and set up alerting and monitoring mechanisms for quicker identification of incidents and response
• Apply the latest technology thinking from our Technology Radar to solve client problems