Senior Training Specialist

Role Overview

The Senior Training Specialist assists with needs assessment, discovery, design, development, and implementation of training programs. They are responsible for the successful delivery of technical training, service skills training, and other developmental training to new and experienced staff under limited supervision.

What You Will Do

Deliver technical training, customer service and other developmental training to new and experienced staff. Create engaging learning environments using the capabilities within the tools available. Create and deliver custom training solutions, including quick-turn refreshers and specialized modules, to meet evolving operational requirements.

Why It Might Be a Fit

The Senior Training Specialist demonstrates leadership by consistently mentoring peers, spearheading special projects, and adeptly handling complex training-related issues.

Requirements

• Bachelor's degree in education or related field, or equivalent experience
• 3-5 years relevant experience in a training and development position, preferably in health care industry
• Mastery of virtual classroom facilitation skills
• Ability to monitor personal progress against performance metrics
• Agility in supporting multiple teams and lines of business
• Proven ability to provide specific, timely, and respectful feedback to colleagues, fostering continuous improvement and mutual respect
• Demonstrates action-oriented behavior and takes responsibility for outcomes
• Ability to prioritize tasks, plan, and organize work to optimize productivity and achieve goals

Benefits

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well-being benefits