End User Computing Specialist

We are a team that lives by teamwork, respect, trust, and care for each other. We're a diverse community of trendsetters who do our best work in a fun, relaxed environment. We're looking for an End User Computing Specialist to provide hardware and software support and services to local and remote team members.

Requirements

• Bachelor's degree (or international equivalent) or equivalent experience, required.
• Requires 2+ years of related experience.
• Strong ability to think creatively and analytically to troubleshoot, research, develop, and document solutions.
• Proven ability to utilize industry related tools and systems (including but not limited to Windows 10/11, macOS, iOS, PC/Apple hardware, printer, ticketing system, Active Directory, Okta, etc.) to accurately process, record, and resolve issues, delivering first class service and support.
• Ability to work independently as well as part of a team.
• Knowledge of Telecom Tools.
• Strong customer service and communication skills, both written and verbal, with the ability to collaborate and effectively convey instructions and coordinate projects among teams and/or vendors.
• Time management skills with the ability to multitask and prioritize according to business needs while remaining detail oriented.
• Developed industry knowledge with an understanding of generally accepted systems technology methodologies and disciplines.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

Benefits

• Private medical insurance covered by us
• Meal subsidy
• Remote work
• Life insurance
• Education subsidy
• Electricity & Internet subsidy
• Flexible extra time off
• Paid time off during winter