Patient Service Representative - Dental - Woonsocket or West Warwick
Thundermist Health CenterRhode Island, United States • Woonsocket, Rhode Island, United States
Posted February 13, 2026
Full Time
About the Company
Thundermist Health Center is a nonprofit community health organization that serves the residents of Woonsocket, West Warwick, and South County in Rhode Island. The center delivers comprehensive primary medical care through board-certified providers with full hospital admitting privileges, alongside dental services, pharmacy, and social services case management. Its integrated behavioral health model ensures seamless coordination of mental health, substance use disorder, prenatal/postnatal, and HIV care services, while also offering specialized support for trans, nonbinary, and gender-diverse individuals. Thundermist's distinctive approach lies in its holistic, inclusive care framework and its commitment to meeting the full spectrum of health needs within the communities it serves.
Job Description
The Patient Service Representative is responsible for welcoming and assisting patients with scheduling appointments, registering patients, answering calls, collecting charges, and documenting information. The role requires excellent communication skills, accurate data entry, and knowledge of medical terminology and billing procedures.
Requirements
- Accurate data entry skills
- Excellent communication skills
- Minimum High School diploma or associate degree
- Medical terminology, diagnosis coding and billing procedure knowledge (preferred)
- Experience with dental insurance and payment collections (preferred)