Inside Sales Team Lead (Fintech / UK SME Growth)

At Tide, we help SMEs save time and money by offering business accounts and related banking services, as well as administrative solutions. As an Inside Sales Team Lead, you'll lead a team of Inside Sales Executives to drive performance and deliver consistent commercial results across UK SMEs.

Requirements

• 3+ years of experience in outbound telesales or inside sales, with at least 1 year in a leadership or coaching role
• Proven track record of delivering and exceeding sales targets within the UK market
• Skilled in consultative and value-based sales with small business customers, focused on a phone-based selling approach
• Strong analytical skills and ability to use performance data to improve outcomes
• Excellent communication and leadership skills, with a professional command of English (C1 level preferred)
• Highly organized, detail-oriented, and proactive in identifying blockers and solutions
• Proficient with CRM tools (e.g., Kustomer or Salesforce) and experienced in data-driven environments
• Passionate about empowering small businesses and excited by Tide's mission

Benefits

• 25 days of holiday
• Additional health and dental insurance
• Annual professional development budget and up to three paid L&D days off
• Snacks, light food, and drinks available in the office
• Enhanced family-friendly leave policies
• WFH equipment allowance
• Sabbatical leave opportunities