Head of Process & Standards, Customer Support

The Head of Process & Standards, Customer Support is responsible for leading a high-performing team in developing scalable SOP solutions, ensuring best-in-class safety and support services, and fostering a collaborative working style in a fast-paced environment.

Requirements

• Proven people management experience
• Solid experience in customer support/operations environments
• Demonstrated ability to manage end-to-end projects
• Excellent communication and influencing skills