Director, Customer Onboarding
TipaltiVancouver, British Columbia, Canada
Posted March 17, 2026
133000 - 190000 CAD
Full Time
About the Company
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities.
Job Description
As the Director of Customer Onboarding, you will ensure the best customer experience while collaborating with the leadership team to exceed department and company goals and defining the long-term strategic roadmap for customer onboarding excellence, leveraging emerging technologies to drive scale across the organization.
Requirements
- Leadership and Team Management
- AI & Process Optimization
- Capacity Planning and Data-Driven Resource Management
- Customer Project Delivery & Engagement
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance