TM Associates is a family owned business seeking a Community Manager to oversee the operation of their community, providing prompt, efficient, and courteous service to tenants, and ensuring the maintenance of the property and equipment.
Requirements
- Responsible for assuring that the tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of any complaints with prompt action to find a resolution.
- Achieving and maintaining as close to 100% occupancy as possible.
- Performing recertification of residents income, where applicable.
- Provide direction to and assurance that rental programs are properly executed.
- Assure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment; and be responsible for the employment of qualified and competent maintenance personnel and establishment of good tenant relations with maintenance personnel.
- Regularly inspect the buildings, grounds and physical appearance of the property, deferred maintenance, and other related data.
- Prepare reports based upon regular inspection, outlining property condition, including cleanliness of buildings and grounds, and a summary of maintenance operations.
- Inform the Regional Manager of any observed deferred maintenance and property deficiencies in writing, noting specific locations, conditions, and recommendations for corrective measures.
- Provide direction and guidance to the maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures.
- Establish central office procedures with the approval of the Regional Manager
- Interview all potential residents and process verifications to determine eligibility.
- Confer with the Regional Manager on all evictions, lease violations, and special arrangements.
- Rent Collection and Record keeping, including frequent trips to banks
- Possess a valid driver’s license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors.
- Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures.
- Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory and a library consisting of pertinent data relating to equipment and buildings.
- Purchasing needed supplies and equipment, within budget constraints. Maintain necessary administrative records of purchases.
- Develop and implement site activities for residents such as special events and recreation activities
- Prepare and respond to all pertinent correspondence
- Attend mandatory meetings and seminars
- Able to communicate both orally and in writing using English and use of basic arithmetic skills.
- Must have access to reliable vehicle transportation for errands from property.
- Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management
Benefits
- Full medical, dental and vision insurance at an affordable rate
- 401K match program