Director, Product Content & Digital Adoption

Director, Product Content & Digital Adoption position at Togetherwork, a leader in Product & Strategy, responsible for building and leading a content and digital adoption function, with a focus on AI-powered content pipelines, quality standards, and cross-functional partnerships.

Requirements

• 8–12+ years of experience in technical writing, content strategy, documentation, or product content leadership
• Prior experience building and leading a content, documentation, or digital adoption team
• Demonstrated experience designing and operating AI-powered content workflows using LLMs and automation tools
• Deep understanding of in-app help systems, contextual guidance patterns, and digital adoption platforms (Pendo preferred)
• Experience with API documentation, developer-facing content, and technical writing for SaaS products
• Proven ability to establish content standards, style guides, and governance across multi-product portfolios
• Strong cross-functional leadership skills with Product, Engineering, Design, and GTM stakeholders
• Experience building content systems that scale through automation rather than linear headcount growth
• Exceptional written and verbal communication skills

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan
• Relocation Assistance
• Tuition Reimbursement
• Visa Sponsorship