Senior Engineer - Amazon Connect

We are looking for a Senior Engineer to join our team to focus on our growing cloud customer contact centre practice leveraging Amazon Connect and AWS ecosystem. As a Senior Engineer, you will be responsible for developing and supporting Contact Centre projects and solutions powered using Amazon Connect and other AWS services.

Requirements

• Develop & support Contact Centre projects and solutions powered using Amazon Connect and other AWS services
• Develop Amazon Connect contact centers as a solution including contact flows design, queues, routing profiles, and agent profiles
• Working with, and building relationships with client technology leaders to harness the benefits of cloud contact center technologies
• Maintaining your technology edge by continuing to grow your technology acumen through continuous research and learning of future trends

Benefits

• Training and Development
• Discretionary Yearly Bonus & Salary Review
• Healthcare Coverage based on location
• 20 days Paid Annual Leave (15 days for Malaysia based roles), plus other leave allowances