Toptal is seeking a Delivery Director to drive delivery excellence, revenue growth, and operational transformation within the Services organization.

Requirements

15+ years in IT/Professional Services delivery
5+ years managing global delivery teams
Proven success in managing large delivery portfolios exceeding $50M annually
Strong understanding of both project-based and managed services delivery models
Expertise in setting up governance, quality frameworks, and P&L management
Experience leading delivery transformation through technology, automation, or AI platforms
Deep understanding of the Professional Services business model (utilization, margin, SOWs)
Excellent leadership, executive-level client communication, and stakeholder management skills
P&L and financial management experience
Strategic thinker with hands-on execution ability
Data-driven and outcome-oriented
Collaborative, empathetic leader who builds trust and drives accountability
Comfortable leading through change and ambiguity in a fast-scaling environment
Outstanding written and verbal communication skills
Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Benefits

Requirements

15+ years in IT/Professional Services delivery

5+ years managing global delivery teams

Proven success in managing large delivery portfolios exceeding $50M annually

Strong understanding of both project-based and managed services delivery models

Expertise in setting up governance, quality frameworks, and P&L management

Experience leading delivery transformation through technology, automation, or AI platforms

Deep understanding of the Professional Services business model (utilization, margin, SOWs)

Excellent leadership, executive-level client communication, and stakeholder management skills

P&L and financial management experience

Strategic thinker with hands-on execution ability

Data-driven and outcome-oriented

Collaborative, empathetic leader who builds trust and drives accountability

Comfortable leading through change and ambiguity in a fast-scaling environment

Outstanding written and verbal communication skills

Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Benefits

401(k) retirement plan

Medical, dental, and vision health insurance plans

Basic life insurance coverage and short-term and long-term disability coverage

Access to flexible spending, dependent care, and health savings accounts

Access to telehealth virtual doctors

Employee assistance program

Flexible paid time off