Grooming Salon Leader

This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business. The Salon Leader will oversee daily operations, train and coach staff, and provide exceptional customer service to all pet parents and their dogs.

Requirements

• Maintain regular and predictable attendance
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
• Take the initiative to support selling initiatives (TEAM)
• Manage the day to day operations of the Groom Shop
• Assist in hiring and onboarding all new Groomers and Groom Technicians
• Partner with Store Manager daily/weekly
• Drive salon growth
• Lead salon team members by driving professional development, coaching for improvement and reviewing performance key metrics
• Provide professional grooming services for dogs
• Ensure the safety and well-being of animals
• Enforce and follow all salon policies and procedures

Benefits

• Company-paid life and disability insurance
• Paid parental leave
• Tuition reimbursement
• Family planning resources such as adoption and surrogacy assistance