Trainer - Onsite - Greenville, SC
TranscomGreenville, South Carolina, United States
Posted May 1, 2026
Full Time
About the Company
Transcom is a global customer experience specialist providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents.
Job Description
We are seeking a Trainer to join our team in Greenville, SC. The primary objective of this role is to effectively deliver training curriculum and evaluate training content effectiveness to prepare and develop employees to succeed in their role.
Requirements
- Prepare for and facilitate engaging training sessions using a variety of techniques
- Communicate professionally on a wide variety of subjects while maintaining confidence, confidentiality, integrity, and objectivity
- Maintain high energy and a positive attitude
- Work independently with discipline and motivation to succeed
- Highly organized and able to handle multiple assignments with attention to detail
- Effectively analyze situations related to educational/training issues and present proposed solutions
- Conduct needs/gap analysis for curriculum enhancement
- Conduct follow-up evaluations and analysis of participants' understanding and mastery of new skills
- Maintain, modify, and improve existing course materials based on trainer, trainee, and manager feedback
Benefits
- Paid Vacation
- Health Benefits for you and your family
- 401(k) Investment options with employer match opportunities
- Employee Assistance Program
