Technical Support Analyst - French Speaking

Resolving issues, empowering customers — one solution at a time. A customer-focused role dedicated to delivering fast, reliable technical support while turning challenges into solutions.

Requirements

• Take ownership of customer issues and ensure they are resolved efficiently and effectively;
• Diagnose and troubleshoot hardware and software problems to identify appropriate solutions;
• Escalate unresolved issues to the appropriate internal teams, following standard procedures;

Benefits

• Competitive salary and benefits (incl. cafeteria)
• Paid onboarding and continuous learning
• Supportive, multilingual team environment
• Career growth opportunities in a rapidly expanding support center
• Modern office space and tools designed for collaboration and success