Customer Services Trainer

As a Customer Services Trainer, you will play a pivotal role in equipping customer-facing teams with the skills, knowledge and confidence they need to provide outstanding service, responsible for the design, delivery, and evaluation of training programmes that enhance performance and promote a customer-first culture.

Requirements

• Proven experience in a training role within a customer service environment
• Strong communication and interpersonal skills
• Ability to deliver training to varied audiences and learning styles
• Knowledge of customer service principles, call handling, and service recovery techniques

Benefits

• Market Competitive Salary