Transparent BPO delivers near‑shore contact‑center and business‑process‑outsourcing solutions, combining state‑of‑the‑art IT support with custom system development to ensure seamless integration for clients. Since 2009, the company has grown steadily, earning repeated spots on the Inc. 5000 list and cultivating long‑term partnerships through transparent, cost‑effective service delivery. Its omnichannel capabilities span chat, email, telemarketing, and back‑office support, all accessible via work‑from‑home or on‑site options. Transparent BPO differentiates itself by offering competitive salaries, performance bonuses, comprehensive benefits, and a safe, employee‑focused work environment, making it an attractive employer for talent seeking growth and stability.
Open Positions
T/L - Team Lead - Great Wolf Lodge (BMP, SS, PG) Internal GWL Only
High school diploma, strong communication and organizational skills, and ability to work flexible hours
Contact Center Agent - Belmopan, BZ
Minimum 18 years old, high school diploma or equivalent, and clean police record required
Talent Acquisition Onboarding Specialist (Belmopan) Temporary
High school graduate, 3 months call center experience, strong organizational skills
Jr. IT Technician Belize City
1 year experience in computer networks and systems maintenance. A+ accreditation advantageous. Proficient in software installation, including Microsoft Office 365
Associate Operations Manager - Belmopan
3 years of experience, Associate degree, leadership and motivational skills
Quality Analyst - Belmopan (Phoenix Energy) Internals Only
Mid-level experience with strong analytical and problem-solving skills
Quality Analyst/Trainer - Belmopan (Internals Only)
Mid-level experience in quality assurance and training required
Tier 3 Escalation Specialist Great Wolf Lodge
Prior leadership experience, 3–5 years of hospitality or customer-service experience, and proficiency in Microsoft Office
T/L - Team Lead - Belmopan (Internals Only)
Mid-level experience, High school Diploma, Strong communication skills
Vice President, Business Development
8+ years of sales experience, $3m+ annualized revenue, proficiency in Microsoft Office and sales tools