Client Care Specialist – Escalations & Client Support

We’re seeking a Client Care Specialist who thrives in high-stakes client situations and knows how to take ownership of complex issues from start to finish. This role is ideal for someone with experience handling escalations in a contact center or supporting client accounts in an account management capacity.

Requirements

• 2–4 years in a client-facing, customer care or other role supporting client accounts
• Experience managing escalated or high-sensitivity client issues in a contact center or similar environment
• High school diploma or equivalent experience