Duty Manager

We are seeking a Front Office Duty Manager to join our Adelaide team at TRYP by Wyndham Hotel. As a Duty Manager, you will be responsible for ensuring the efficient day-to-day operation of the Reception desk, greeting and registering guests, and managing any guest issues. You will also be responsible for building and leading a team to promote high levels of customer service.

Requirements

• 3+ years of experience in a Front Office department at a supervisory level
• Knowledge of hotel property management systems, Opera preferred
• Events experience highly regarded
• Excellent communication skills, written, verbal, and active listening
• Detail focused with an organised approach and ability to multitask
• Positive attitude, vibrant, and passionate about delivering exceptional customer service
• Exceptional time management skills and ability to work under pressure
• Strong negotiation and problem-solving skills
• Proficiency in using a computer and Microsoft Office applications
• Bookkeeping/finance experience highly regarded
• Immaculate presentation and grooming standards
• Ability to work a flexible roster, including weekends and school/public holiday periods

Benefits

• Immediate start + full-time hours
• Permanent full-time opportunity
• Subsidised private health insurance
• Professional development funding
• Discounted hotel stays across Australia, Fiji, New Zealand