IT Support Technician
TRC Ltd.Arun, England, United Kingdom
Posted October 5, 2018
Full Time
About the Company
TRC Ltd. is a leading manufacturer and supplier of fluid power products and hose assemblies, specializing in custom manufacturing solutions. Utilizing high-quality components from reputable suppliers like Parker, SMC, and Balluff, TRC offers tailored hydraulic and pneumatic systems to meet clients' unique needs. With a strong industry presence and commitment to excellence, the company aims to drive prosperity for both itself and its customers.
Job Description
Our client is looking for a personable and knowledgeable IT professional to contribute towards the smooth and effective running of the IT Department.
Requirements
- Provide front-line technical support to end-users on technical issues relating to hardware, software, and peripherals.
- Diagnose, evaluate, and resolve complex problem situations.
- Escalate or route issues to appropriate IT staff members when necessary.
- Assist end-users with minimal IT knowledge and explain complicated information in an easily understandable way.
- Troubleshoot software and hardware issues.
