Customer Success Manager

Customer Success Manager role at Trend Micro, responsible for the post-sale customer journey, driving product consumption, and growing with our platform.

Requirements

• 3+ years of experience in Customer Success, Services, Systems Sales Engineer, or Support within enterprise software/cybersecurity
• Fluency in Dutch, French & English
• Strong technical foundation in the cyber security space with familiarity in deploying and/or migrating from on Prem to SaaS environments
• Comfortable with consumption and value metrics, and able to craft data-backed recommendations for expansion
• Experience with customer success platforms, CRM, collaboration tools, and AI-driven systems

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance