Hardware Product Support Engineer
Trenton Systems IncGeorgia, United States
Posted October 30, 2025
Full Time
About the Company
Trenton Systems Inc. designs and manufactures rugged, secure computing solutions for mission‑critical applications across defense, government, heavy industrial, and commercial enterprise sectors. Their USA‑made hardware delivers high performance, multi‑layered security, and edge‑computing capabilities tailored to harsh environments and evolving supply‑chain challenges.
Job Description
The Hardware Product Support Engineer is responsible for providing technical support to customers regarding Trenton products. This role involves troubleshooting, resolving issues, and assisting customers with their hardware and system performance. The engineer will contribute to the continuous improvement of Trenton products and services through testing and process improvements.
Requirements
- Provide direct phone & e-mail support.
- Troubleshoot customer problems using BIOS & driver files.
- Assist users with system configuration and troubleshooting.
- Test products under supervision of Product Support Engineering Manager.
- Learn new computer technologies.
