Technical Support Engineer
TricentisLower Austria, Austria
Posted March 23, 2026
Full Time
About the Company
Tricentis is a global leader in continuous testing and quality engineering. The Tricentis AI-powered, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by major industry analysts, including Forrester, Gartner, and IDC. Tricentis has more than 2,500 customers, including the largest brands in the world, such as McKesson, Accenture, Allianz, Telstra, Dolby, and Vodafone.
Job Description
Provide technical support to clients, communicate complex technical information clearly, and collaborate with development and service teams.
Requirements
- 2 or more years' experience in technical support/Test analyst/QA or in a customer-facing role
- Bachelor or Master of Science in Computer Science/Engineering or relevant experience
- Experience with enterprise software applications
- Knowledge of databases like MSSQL, DB2, Oracle, Postgres and MySQL
- Basic understanding of software testing concepts
Benefits
- Market conform salary + success-oriented bonus
- Favorable working atmosphere in a rapidly expanding company
- Personal and professional development
- Variety of career opportunities and a wide range of tasks
- Permanent, full-time employment
- Hybrid office set up (3 days per week in the office)
- Flexible working hours
- Public transport ticket (Wiener Linien card)
