Technical Customer Support Professional

The Technical Customer Support Professional plays a crucial role in the successful implementation and deployment of Application solutions on hosted and on-prem customer servers. This position involves working closely with cross-functional teams to provide technical expertise, troubleshooting assistance, and user support during the deployment process.

Requirements

• Collaborate with cross-functional teams and stakeholders to plan deployment activities
• Provide technical expertise, troubleshooting assistance, and user support during the deployment process
• Identify technical challenges or risks and propose solutions or workarounds
• Create and maintain deployment documentation
• Assist end-users in understanding and utilizing the deployed systems or software
• Stay updated with industry trends and best practices related to deployment methodologies

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance