Customer Success Manager

Customer Success Manager position at Roofer Marketing Solutions, a fast-growing marketing agency specializing in roofing contractors and construction businesses.

Requirements

• 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist
• Strong understanding of digital marketing, SEO, and social media advertising
• Excellent communication, negotiation, and client management skills
• Ability to handle challenging client situations with professionalism and assertiveness
• Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools

Benefits

• Fully remote work with flexible schedule
• Opportunity to build and lead your own team in the future
• Exposure to high-level client success and agency operations
• Supportive, fun, and high-energy team culture