Customer Success Manager
TriviumCanada
Posted March 16, 2026
300000 - 420000 USD
Full Time
About the Company
Roofer Marketing Solutions is a fast-growing marketing agency specializing in roofing contractors and construction businesses.
Job Description
Customer Success Manager (CSM) role in a fast-growing marketing agency specializing in roofing contractors and construction businesses, with a focus on delivering outstanding SEO and social media marketing results for clients.
Requirements
- 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist
- Strong understanding of digital marketing, SEO, and social media advertising
- Excellent communication, negotiation, and client management skills
- Ability to handle challenging client situations with professionalism and assertiveness
- Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools
Benefits
- Fully remote work with flexible schedule within Eastern Time
- Opportunity to build and lead your own team in the future
- Exposure to high-level client success and agency operations
- Supportive, fun, and high-energy team culture
- Opportunity to shape processes and make the role your own
