Technical Customer Support Specialist
Trust WalletRemote - Global
Posted April 10, 2026
Full Time
About the Company
Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets.
Job Description
Trust Wallet is looking for a Technical Customer Support Specialist to join their team. The ideal candidate will provide timely and effective support to users via email and other support channels, troubleshoot issues, and contribute to incident response and monitoring.
Requirements
- 2–4 years of experience in customer support, technical support, or operations in fintech, payments, SaaS, or crypto
- Strong ability to understand and explain technical concepts to users with varying levels of expertise
- Experience troubleshooting APIs, transactions, or distributed systems
- Familiarity with payment systems, card networks (Visa, Mastercard, etc.), or crypto wallets
Benefits
- Competitive salary
- Benefits
