Customer Support Specialist

Join Reown as a Customer Support Specialist to help shape the support function for Reown AppKit and WalletConnect Pay, and play a key role in supporting customers using the Reown AppKit SDK on Pro and Enterprise subscriptions.

Requirements

• Proven experience in customer support, technical support, or developer support role
• Strong communication skills with ability to translate technical concepts into clear, plain language
• Experience working cross-functionally with engineering teams
• Self-starter mentality with track record of ownership and success in fast-moving environments

Benefits

• Fully remote position
• Regular team offsites to incredible locations around the world
• Opportunities to travel to conferences and community events
• Generous PTO and parental leave
• Meaningful Learning & Development budget
• Competitive compensation package including salary, equity, and potentially tokens
• Healthcare coverage for US-based team members