Account Manager (Customer Growth)

TrustFlight is a global provider of mission-critical digital platforms that power safety, compliance, and operational performance across aviation. The Account Manager is responsible for the health, growth, and long-term success of TrustFlight’s existing customer base, building strong relationships, driving product adoption, and developing the commercial momentum that turns an initial contract into a long-term partnership.

Requirements

• A proven track record in an account management, customer success, or renewal sales role with measurable commercial outcomes, renewal rates, NRR improvement, or expansion ARR, working with upper mid-market and enterprise customers.
• The ability to build trusted, multi-threaded relationships within complex organisations, across operational, technical, and executive stakeholders.
• Strong commercial instincts: the ability to identify expansion opportunity, build a business case, and have the conversation at the right moment with the right person.

Benefits

• Comprehensive health and dental benefits
• Company contribution to pension/RRSP matching programme
• Significant opportunities for career advancement in a fast-growing, mission-driven company