Account Manager MM (DACH)
TrustpilotHamburg, Germany
Posted May 28, 2026
50000 - 80000 EUR
Full Time
About the Company
Trustpilot is a global company that helps consumers and businesses build trust through reviews.
Job Description
Join Trustpilot as a Mid-Market Account Manager to retain and grow a defined portfolio of existing customers on the DACH market, driving renewals, expansions, and positioning Trustpilot as a long-term partner.
Requirements
- 3+ years of experience in account management, expansions, renewals, or a similar customer-facing role within a SaaS or subscription-based company
- Strong understanding of financial numbers, P&Ls, retention, NRR, upsell, and cross-sell motions
- Solid commercial awareness with the ability to link product value to customer outcomes
- Skilled at managing a large portfolio and keeping accurate account data in CRM systems
Benefits
- Competitive compensation package + bonus
- Company Pension Scheme with a 4% of gross salary employer contribution (no matching required)
- 20 days holiday with an additional 8 days after 6 months of continuous employment
- 2 (paid) volunteering days a year
- Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
- Benefit-in-kind of 44€ a month
- Health benefit of 50€ a month
