Service Designer

This role sits within Digital Design of our Sales Solution Division and reports into the Service Design Lead. You'll design seamless, end-to-end customer experiences across TUI's digital and physical touchpoints as our Service Designer.

Requirements

• Map customer journeys and identify opportunities
• Create holistic service solutions
• Develop service blueprints
• Design seamless experiences that span multiple channels and touchpoints
• Facilitate collaborative design sessions with stakeholders
• Create innovative service concepts that address customer needs and business objectives

Benefits

• Attractive remuneration
• Discretionary bonus schemes
• Generous travel benefits
• Extensive health & well-being support