Customer Success Manager (Japan Remote)
TurnitinJapan
Posted March 16, 2026
Full Time
About the Company
Turnitin is a global organization that develops learning integrity solutions for education, with a mission to ensure the integrity of global education and meaningfully improve learning outcomes.
Job Description
Customer Success Manager (Japan Remote) job at Turnitin involves managing complex clients, building strong relationships, and mentoring team members to ensure client satisfaction and growth.
Requirements
- Communication skills
- 3 years of sales experience
- Strategic and networking experience
- Experience with HP, IBM, Kantar, Microsoft, GE - those companies that have a strategic approach to consultative/solution selling
- Experience with Salesforce CRM, GainSight, Future of AI, and Tii Elements
Benefits
- Remote First Culture
- Health Care Coverage
- Education Reimbursement
- Competitive Paid Time Off
- Self-Care Days
- National Holidays
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time
- Charitable contribution match
- Monthly Wellness or Home Office Reimbursement
- Access to Modern Health (mental health platform)
- Parental Leave
- Retirement Plan with match/contribution
