Młodszy Specjalista/ Specjalistka ds. Obsługi Klienta B2B
Twisto, A Param CompanyWarsaw, Masovian Voivodeship, Poland
Posted September 4, 2025
Full Time
About the Company
Twisto is a fintech BNPL service offering flexible and stress-free payment solutions to over 2.5 million customers in Czech Republic, Poland, and Romania. As the first to introduce BNPL in the Czech market, Twisto provides merchants with tools to increase conversions and average order value while giving customers options like deferred payments and exclusive benefits. Since joining Param's fintech group in 2023, Twisto continues to innovate in digital finance.
Job Description
We are looking for a Junior Specialist/ Specialist in B2B customer support in our Warsaw team. The job involves communicating with customers, providing information and support, and working with internal systems.
Requirements
- Can work in a full-time employment, hybrid regime, or for the first month, stationarily
- Can work in the hours 8:00 - 20:00
- Experience in customer service through various communication channels
- Ability to quickly learn new knowledge and use new work tools
- English language skills at a communicative level at least at B1 level
- Higher education or currently studying
- No problem with telephone and email communication
- Communicative and open
Benefits
- Employment contract with a salary in the range of PLN 5,350 - 6,250 gross
- Work from Monday to Friday
- Great office location in the Center of Warsaw or the possibility of hybrid work
- Monetary equivalent for hybrid work
- Lunch card from Edenred
- Private medical care and Multisport card with a subsidy
- Flexible working hours
- 5 additional paid days off for fathers after the birth of a child
- 30 paid vacation days + 4 additional days off for administrative matters (total of 34 days per year)
