Twisto is a modern financial services provider in Central and Eastern Europe looking for a Customer Care Specialist to join their team.
Requirements
- Respond to queries and help solve customer problems in writing and over the phone
- Ensure customer satisfaction
- Evaluate situations and find the right solution
- Communicate with colleagues across the entire Customer Care department
- Represent Twisto with marketing
Benefits
- Reduced working hours - 7.5 hours a day
- Meal voucher (129 CZK/day)
- Performance bonuses up to CZK 4,000
- Option to use a discounted business mobile tariff and Twisto Premium
- 30 days of annual leave and 4 whatever days - do what you want
- Support for a healthy lifestyle - MultiSport Card, health care, drinking, and fruit daily in the office
- Option to work from home occasionally
- Contribution to home office up to CZK 1,000/month