L2 Application Support

L2 Application Support role involves providing technical support to customers, identifying and resolving system issues, and escalating to higher levels if necessary. The role requires strong knowledge of software testing, troubleshooting, and communication skills, as well as experience in working with various technologies such as No-SLQ, Linux/UNIX systems, and RESTFul API.

Requirements

• Experience in a relevant position
• Experience in software testing and correction
• Consistent performance under pressure
• Demonstrated success at troubleshooting and excellent communication skills
• Strong knowledge/skills in at least 4 areas from the list below
• Work experience with workflow solutions
• ITIL Certification
• Familiarity with graphics and video editing software