SaaS Account Manager

Tyk is a SaaS company that provides an API Management platform. As an Account Manager, you will own and develop long-term relationships with customers, managing commercial customer relationships and ensuring customers continue to realise value from the platform.

Requirements

• Experience owning customer relationships in a B2B SaaS or enterprise technology environment
• A track record of managing commercial customer relationships, including renewals and account growth
• Experience working with technical products or engineering-led organisations
• Ability to build relationships across both technical and business stakeholders
• Confidence leading commercial conversations and navigating complex customer environments
• Strong organisation, communication, and follow-through
• Experience collaborating with cross-functional teams to deliver successful customer outcomes

Benefits

• Everyone has unlimited paid holidays
• Employee share scheme
• Generous maternity and paternity leave
• 401k, vision, dental & medical
• Volunteering Days
• Company retreats
• Employee Wellbeing platform